SUITEDASH SUPPORT
Our Suitedash support specialist offers coaching, courses, and rapid-response support tickets, and interactive chatbots. Thereby ensuring our clients optimize Suitedash to its fullest possibilities by providing insights into workflow efficiencies, brand cohesion, and process automation, empowering organizations to achieve greater productivity and success.
Premium Suitedash Support
As verified Suitedash Agency Partners, we know first-hand the challenges businesses face that turn to Suitedash for automating their operations.
That’s why having a trusted advisor on your side who understands the complexities of this robust platform is not only “nice to have” but an absolute MUST!
![Suitedash Support Premium Suitedash Support](https://executivesolutionsystems.com/wp-content/uploads/2024/07/Suitedash-Support.png)
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OUR CORE BELIEFS AROUND SUCCESSFUL SUITEDASH SUPPORT
We aim to create a genuine and comprehensive partnership, where our support team works closely with you to consistently integrate your ever-evolving business processes seamlessly into your Suitedash portal. By deeply understanding your needs, we ensure your portal is not just a tool but a true extension of your company, enhancing efficiency in every aspect of your operations.
"Share Screen" Support
Our Elite-Level Suitedash support options comes with 1-on-1, real-time video conferencing
Automation Buildouts
Our Suitedash Support Specialists install a (virtually) “hands-free” experience with Automation Builtouts
Chat, Tickets, and Phones
Enjoy solutions over the phone, through a support ticket, or even through our automated chat
Our Suitedash Customization Specialists are driven to help your organization make the most out of your Suitedash Portal. Through Customized Branding, & done-for-you process automation, our experts can bring your Suitedash Environment from “portal” to prosperous!
FREQUENTLY ASKED QUESTIONS
Below is a list of the most frequently asked questions about our Suitedash Support Services. We’ve compiled these questions to help you get a clear understanding of our different packages.
I already have the "VIP Power-up" what's different?
While the VIP Powerup gives you access to Suitedash Live Support Sessions (LSS) and a dedicated Discord Community. Our Premium Suitedash Support offers real-time phone-based support in addition to video-based support. You’ll also receive complimentary “automation plans” via email that are detailed documents for further streamlining your Suitedash installation for optimal success!
What exactly is a "Suitedash Success Toolkit"
Our Suitedash Success Toolkits are documents created by a highly experienced Suitedash Agency Partner. These documents are your “rapid action plan” giving you a step-by-step guide to making the most of Suitedash. Finally, you’ll be happy knowing your Suitedash Success Toolkit is tailored to your Organization’s needs.
What happens during the share-screen support?
During our share-screen support sessions, you’re able to ask questions of a verified Suitedash Expert, clarify or refine any part of your portal, or automation set-up, & within reason, & the Suitedash success toolkit (if you have one), the consulting time is there to help pull all of the elements of your portal into place.
PLATINUM SUPPORT
(PREMIUM GROUP SUPPORT)- 4 (1-hour) group video success sessions per month** (AND)
- 1/2 Hour of direct phone support (Mon-Sat) – MUST BE SCHEDULED
- 1 Automation Buildouts (per month)** MUST BE REQUESTED
- Unlimited (Priority) Ticket-based support (Mon-Sat)
- Unlimited Chatbot Support – (Programmed on both the Suitedash Help Docs + Our own professional experiences using Suitedash)
**GROUP SUPPORT LIMITED TO 1 PERSON PER ORGANIZATION IN ATTENDANCE**
DIAMOND GROUP SUPPORT
(PREMIUM GROUP SUPPORT)- 8 (1-hour) group video success sessions per month** (AND)
- 1 hour of direct phone support (Mon-Sat) – MUST BE SCHEDULED
- 2 Automation Buildouts (per month)** MUST BE REQUESTED
- Unlimited (Priority) Ticket-based support (Mon-Sat)
- Unlimited Chatbot Support – (Programmed on both the Suitedash Help Docs + Our own professional experiences using Suitedash)
**GROUP SUPPORT LIMITED TO 1 PERSON PER ORGANIZATION IN ATTENDANCE**
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PERSONALIZED SUPPORT PACKAGES
PLATINUM SUPPORT
(PREMIUM PERSONALIZED SUPPORT)- 2 hours of 1-on-1 video success sessions per month (AND)
- 1 hour of direct phone support (Mon-Sat) MUST BE SCHEDULED
- 2 Automation Buildouts (per month)** MUST BE REQUESTED
- 1 Success Toolkit (per month) – MUST BE REQUESTED
- Unlimited (Priority) Ticket-based support (Mon-Sat)
- Unlimited Chatbot Support – (Programmed on both the Suitedash Help Docs + Our own Professional Suitedash experiences)
- **AUTOMATION BUILDS-OUTS LIMITED TO 2 GOALS PER BUILDOUT**
DIAMOND SUPPORT
(PREMIUM PERSONALIZED SUPPORT)- 3 Hours of 1-on-1 video success sessions per month (AND)
- 2 Hours of direct phone support (Mon-Sat) MUST BE SCHEDULED
- 3 Automation Buildouts (per month)** MUST BE REQUESTED
- 1 Success Toolkit (per month) – MUST BE REQUESTED
- Unlimited (Priority) Ticket-based support (Mon-Sat)
- Unlimited Chatbot Support – (Programmed on both the Suitedash Help Docs + Our own Professional Suitedash experiences)
- **AUTOMATION BUILDS-OUTS LIMITED TO 2 GOALS PER BUILDOUT**